Pilates Fitness Studio Policy

  • All Pilates classes and packages are non-refundable and non-transferable.
  • It is compulsory to attend the Reformer Introduction Class for first-timers regardless of your Pilates reformer experience.
  • We encourage sharing of bundles between loved ones. Joining fee per new member is required.
  • Class Cancellation must be made 12 hours before the class, no-shows will be charged.
  • Please arrive 10 minutes before class as all classes start sharp at the scheduled time. To prevent disrupting an on-going class, late-comer who is late for more than 10 minutes will not be able to join the class and your class will be forfeited.
  • We understand unforeseen circumstances may happen and late cancellation waivers are given based on the purchase bundle:

pilates-fitness-late-cancellation

  • All group Pilates class bundles must be utilized within the respective expiry date and may be used for all group classes available on our class schedule.
  • Strictly no extension on the validity of bundles.
  • A pair of clean socks is compulsory at every class. You can buy new socks at the reception if you forget to bring yours.
  • Please wear fitting, comfortable workout attire (Fitting T-shirt/Tank top, Shorts/Slacks/Tights) for your Pilates workout. You may bring a small towel or water bottle if required.

 

 

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